Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

All our gift vouchers feature a unique voucher number, may only be redeemed once, may not be exchanged for cash, replaced if lost and are non-transferable & non-refundable. The gift voucher must be presented upon arrival when redeeming the voucher. No photocopies will be accepted. Advance bookings necessary. Cancellation of a booking with less than 72 hours before the day of arrival will render the voucher null & void. Vouchers are valid for 12 months from date of purchase are bookings subject to availability. 

Spa days are available Monday - Friday. Please ensure you arrive on time for your leisure time and spa treatment. Robes are not permitted in the afternoon tea parlour.