Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

All our gift vouchers feature a unique voucher number, may only be redeemed once, may not be exchanged for cash, cannot be replaced if lost and are non-transferable and non refundable.

The gift voucher must be presented upon arrival at check in and is only valid for the package stated on the voucher. 

This voucher cannot be used over Valentine's dates as defined by the hotel or during Christmas & New Year's Eve event nights .

No photocopies will be accepted.

Advance bookings only. Cancellation of a booking with less than 72 hours before the day of arrival will render the voucher null & void.

Vouchers are valid for 12 months from date of purchase, cannot be extended and bookings are subject to availability.